sirrushen 发表于 2023-3-4 17:13

请大家帮忙分析一下睡眠死机原因

thinkpad p53 win10ltsc系统,经常出现合盖睡眠会死机自动关机的情况,除此外都正常,请大家帮忙分析一下



Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff805`08c00000 PsLoadedModuleList = 0xfffff805`0982a210
Debug session time: Fri Mar3 21:39:30.274 2023 (UTC + 8:00)
System Uptime: 3 days 12:29:50.965
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.............................
Loading User Symbols
Loading unloaded module list
...............................
For analysis of this file, run !analyze -v
2: kd> !analyze -v
*******************************************************************************
*                                                                           *
*                        Bugcheck Analysis                                    *
*                                                                           *
*******************************************************************************

INTERNAL_POWER_ERROR (a0)
The power policy manager experienced a fatal error.
Arguments:
Arg1: 00000000000000f0, The system failed to complete(suspend) a power transition in a timely manner.
Arg2: 0000000000000004, The system power state in transition.
Arg3: 000000000000000e, The sleep checkpoint most recently reached.
Arg4: ffff8504c35e3040, A pointer to the thread currently processing the request.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:19041.1.amd64fre.vb_release.191206-1406

SYSTEM_MANUFACTURER:LENOVO

SYSTEM_PRODUCT_NAME:20QNA003CD

SYSTEM_SKU:LENOVO_MT_20QN_BU_Think_FM_ThinkPad P53

SYSTEM_VERSION:ThinkPad P53

BIOS_VENDOR:LENOVO

BIOS_VERSION:N2NET51W (1.36 )

BIOS_DATE:02/18/2022

BASEBOARD_MANUFACTURER:LENOVO

BASEBOARD_PRODUCT:20QNA003CD

BASEBOARD_VERSION:SDK0L77769 WIN

DUMP_TYPE:2

BUGCHECK_P1: f0

BUGCHECK_P2: 4

BUGCHECK_P3: e

BUGCHECK_P4: ffff8504c35e3040

BUGCHECK_STR:0xa0_f0

CPU_COUNT: c

CPU_MHZ: a20

CPU_VENDOR:GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R)SIG: EC'00000000 (cache) EC'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:1

DEFAULT_BUCKET_ID:WIN8_DRIVER_FAULT

PROCESS_NAME:System

CURRENT_IRQL:2

ANALYSIS_SESSION_HOST:MYLAPTOP

ANALYSIS_SESSION_TIME:03-04-2023 17:06:02.0032

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

LAST_CONTROL_TRANSFER:from fffff8050916cb85 to fffff80508ffa090

STACK_TEXT:
fffffb88`3e23f798 fffff805`0916cb85 : 00000000`000000a0 00000000`000000f0 00000000`00000004 00000000`0000000e : nt!KeBugCheckEx
fffffb88`3e23f7a0 fffff805`08e87892 : fffff805`098233c0 ffffc500`0b340180 ffffc500`0b340180 00000000`00000002 : nt!PopPowerActionWatchdog+0xa5
fffffb88`3e23f7e0 fffff805`08e9f2fd : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`00b11014 : nt!KiProcessExpiredTimerList+0x172
fffffb88`3e23f8d0 fffff805`08ffe98e : ffffffff`00000000 ffffc500`0b340180 ffffc500`0b34b340 ffff8504`c416a080 : nt!KiRetireDpcList+0x5dd
fffffb88`3e23fb60 00000000`00000000 : fffffb88`3e240000 fffffb88`3e239000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


THREAD_SHA1_HASH_MOD_FUNC:fb1311b6dc769b4d5a7ae289b01b85b9d26cf86d

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:3280ddd698c80ef6af1591e35e407c0d5f5b3527

THREAD_SHA1_HASH_MOD:f08ac56120cad14894587db086f77ce277bfae84

FOLLOWUP_IP:
nt!PopPowerActionWatchdog+a5
fffff805`0916cb85 cc            int   3

FAULT_INSTR_CODE:cccccccc

SYMBOL_STACK_INDEX:1

SYMBOL_NAME:nt!PopPowerActionWatchdog+a5

FOLLOWUP_NAME:MachineOwner

MODULE_NAME: nt

IMAGE_NAME:ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:0

IMAGE_VERSION:10.0.19041.2604

STACK_COMMAND:.thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:a5

FAILURE_BUCKET_ID:0xa0_f0_nt!PopPowerActionWatchdog

BUCKET_ID:0xa0_f0_nt!PopPowerActionWatchdog

PRIMARY_PROBLEM_CLASS:0xa0_f0_nt!PopPowerActionWatchdog

TARGET_TIME:2023-03-03T13:39:30.000Z

OSBUILD:19041

OSSERVICEPACK:2604

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:272

PRODUCT_TYPE:1

OSPLATFORM_TYPE:x64

OSNAME:Windows 10

OSEDITION:Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:0

OSBUILD_TIMESTAMP:unknown_date

BUILDDATESTAMP_STR:191206-1406

BUILDLAB_STR:vb_release

BUILDOSVER_STR:10.0.19041.1.amd64fre.vb_release.191206-1406

ANALYSIS_SESSION_ELAPSED_TIME:58e6

ANALYSIS_SOURCE:KM

FAILURE_ID_HASH_STRING:km:0xa0_f0_nt!poppoweractionwatchdog

FAILURE_ID_HASH:{e20991ab-f7cf-65e9-770f-f01e849e9b9e}

Followup:   MachineOwner
---------

2: kd> lmvm nt
Browse full module list
start             end               module name
fffff805`08c00000 fffff805`09c46000   nt         (pdb symbols)          C:\ProgramData\dbg\sym\ntkrnlmp.pdb\5F0CF5D532F385333A9B4ABA25CA65961\ntkrnlmp.pdb
    Loaded symbol image file: ntkrnlmp.exe
    Mapped memory image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\C3F2329E1046000\ntoskrnl.exe
    Image path: ntkrnlmp.exe
    Image name: ntkrnlmp.exe
    Browse all global symbolsfunctionsdata
    Image was built with /Brepro flag.
    Timestamp:      C3F2329E (This is a reproducible build file hash, not a timestamp)
    CheckSum:         00A5FAEE
    ImageSize:      01046000
    File version:   10.0.19041.2604
    Product version:10.0.19041.2604
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:      1.0 App
    File date:      00000000.00000000
    Translations:   0409.04b0
    Information from resource tables:
      CompanyName:      Microsoft Corporation
      ProductName:      Microsoft® Windows® Operating System
      InternalName:   ntkrnlmp.exe
      OriginalFilename: ntkrnlmp.exe
      ProductVersion:   10.0.19041.2604
      FileVersion:      10.0.19041.2604 (WinBuild.160101.0800)
      FileDescription:NT Kernel & System
      LegalCopyright:   © Microsoft Corporation. All rights reserved.


zhangyongtao 发表于 2023-3-5 04:23

先重装系统
解决不了考虑下内存问题
如果有新加的内存 把内存拆掉看看

memetj 发表于 2023-3-5 08:28

两台L440把内存全部升级到16G协德内存,而后其中一台睡眠时会偶尔关机。

zhang2286771 发表于 2023-3-5 08:36

本帖最后由 zhang2286771 于 2023-3-5 08:41 编辑

按我的经验来看,睡死了99.99%都是显卡驱动的问题。建议去官网找显卡驱动打上。

cheanty 发表于 2023-3-5 09:13

zhang2286771 发表于 2023-3-5 08:36
按我的经验来看,睡死了99.99%都是显卡驱动的问题。建议去官网找显卡驱动打上。 ...

同意,解决过类似睡死,后来是显卡驱动解决的

sirrushen 发表于 2023-3-5 11:05

zhangyongtao 发表于 2023-3-5 04:23
先重装系统
解决不了考虑下内存问题
如果有新加的内存 把内存拆掉看看


加了内存和硬盘,系统已经重装过很多次了不管用

sirrushen 发表于 2023-3-5 11:06

zhang2286771 发表于 2023-3-5 08:36
按我的经验来看,睡死了99.99%都是显卡驱动的问题。建议去官网找显卡驱动打上。 ...

谢谢,这个确实是个方向啊,我试试先

thankdad 发表于 2023-3-5 12:01

老系统常见的,升级WIN11就行了。

hzsw998899 发表于 2023-3-6 11:26

换个其它版本的系统,重新安装看看。

jsntrgsy 发表于 2023-3-9 22:19

没有可以分析的S3睡死 才正常
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