【求助】英特尔® 驱动程序和支持助理安装不了？

parkerman

英特尔® 驱动程序和支持助理怎么X1 TABLET安装不了，surface pro 4确可以安装？

riggzh

这玩意有啥用，从来没用过啊

ylf800319 - T50-59

安装版还是G版系统？net环境装没装？看了一下出错日志，有提到net4.5，先把这个及相关补丁装上然后系统补丁更新到最新再试试吧

51nb520520

联想还是是定制的 官网的不行 我的是460p

riggzh

我这里测试台式机，用Google Chrome 浏览器是OK的，笔记本在单位 没带回来

1. [4DE4:4700][2018-05-09T23:02:59]i001: Burn v3.11.0.1701, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\riggz\AppData\Local\Temp\{D30DC654-974F-4098-859D-8242405FD5F0}\.cr\Intel Driver and Support Assistant Installer.exe
   
2. [4DE4:4700][2018-05-09T23:02:59]i000: Initializing string variable 'LaunchTarget' to value '[ProgramFilesFolder]\Intel Driver and Support Assistant\DSAServiceHelper.exe'
   
3. [4DE4:4700][2018-05-09T23:02:59]i000: Initializing string variable 'LaunchArguments' to value 'installstartup'
   
4. [4DE4:4700][2018-05-09T23:02:59]i009: Command Line: '"-burn.clean.room=C:\Users\riggz\Downloads\Intel Driver and Support Assistant Installer.exe" -burn.filehandle.attached=604 -burn.filehandle.self=612'
   
5. [4DE4:4700][2018-05-09T23:02:59]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\riggz\Downloads\Intel Driver and Support Assistant Installer.exe'
   
6. [4DE4:4700][2018-05-09T23:02:59]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\riggz\Downloads\'
   
7. [4DE4:4700][2018-05-09T23:03:00]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\riggz\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20180509230300.log'
   
8. [4DE4:4700][2018-05-09T23:03:00]i000: Setting string variable 'WixBundleName' to value 'Intel® Driver & Support Assistant'
   
9. [4DE4:4700][2018-05-09T23:03:00]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel'
   
10. [4DE4:2534][2018-05-09T23:03:00]i000: Setting numeric variable 'WixStdBALanguageId' to value 2052
    
11. [4DE4:2534][2018-05-09T23:03:00]i000: Setting version variable 'WixBundleFileVersion' to value '3.3.1.3'
    
12. [4DE4:4700][2018-05-09T23:03:00]i100: Detect begin, 4 packages
    
13. [4DE4:4700][2018-05-09T23:03:00]i000: Setting string variable 'NETFRAMEWORK45' to value '461808'
    
14. [4DE4:4700][2018-05-09T23:03:00]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.
    
15. [4DE4:4700][2018-05-09T23:03:00]i101: Detected package: NetFx45Web, state: Present, cached: None
    
16. [4DE4:4700][2018-05-09T23:03:00]i101: Detected package: IPIPInstallerX64, state: Absent, cached: None
    
17. [4DE4:4700][2018-05-09T23:03:00]i101: Detected package: DCAInstaller, state: Absent, cached: None
    
18. [4DE4:4700][2018-05-09T23:03:00]i101: Detected package: DriverUpdateUtilityInstaller, state: Absent, cached: None
    
19. [4DE4:4700][2018-05-09T23:03:00]i199: Detect complete, result: 0x0
    
20. [4DE4:2534][2018-05-09T23:03:02]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
    
21. [4DE4:4700][2018-05-09T23:03:02]i200: Plan begin, 4 packages, action: Install
    
22. [4DE4:4700][2018-05-09T23:03:02]w321: Skipping dependency registration on package with no dependency providers: NetFx45Web
    
23. [4DE4:4700][2018-05-09T23:03:02]i052: Condition 'VersionNT64' evaluates to true.
    
24. [4DE4:4700][2018-05-09T23:03:02]i000: Setting string variable 'WixBundleRollbackLog_IPIPInstallerX64' to value 'C:\Users\riggz\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20180509230300_000_IPIPInstallerX64_rollback.log'
    
25. [4DE4:4700][2018-05-09T23:03:02]i000: Setting string variable 'WixBundleLog_IPIPInstallerX64' to value 'C:\Users\riggz\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20180509230300_000_IPIPInstallerX64.log'
    
26. [4DE4:4700][2018-05-09T23:03:02]i052: Condition 'VersionNT64' evaluates to true.
    
27. [4DE4:4700][2018-05-09T23:03:02]i000: Setting string variable 'WixBundleLog_DCAInstaller' to value 'C:\Users\riggz\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20180509230300_001_DCAInstaller.log'
    
28. [4DE4:4700][2018-05-09T23:03:02]i000: Setting string variable 'WixBundleRollbackLog_DriverUpdateUtilityInstaller' to value 'C:\Users\riggz\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20180509230300_002_DriverUpdateUtilityInstaller_rollback.log'
    
29. [4DE4:4700][2018-05-09T23:03:02]i000: Setting string variable 'WixBundleLog_DriverUpdateUtilityInstaller' to value 'C:\Users\riggz\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20180509230300_002_DriverUpdateUtilityInstaller.log'
    
30. [4DE4:4700][2018-05-09T23:03:02]i201: Planned package: NetFx45Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    
31. [4DE4:4700][2018-05-09T23:03:02]i201: Planned package: IPIPInstallerX64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    
32. [4DE4:4700][2018-05-09T23:03:02]i201: Planned package: DCAInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
    
33. [4DE4:4700][2018-05-09T23:03:02]i201: Planned package: DriverUpdateUtilityInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    
34. [4DE4:4700][2018-05-09T23:03:02]i299: Plan complete, result: 0x0
    
35. [4DE4:4700][2018-05-09T23:03:02]i300: Apply begin
    
36. [4DE4:4700][2018-05-09T23:03:02]i010: Launching elevated engine process.
    
37. [4DE4:4700][2018-05-09T23:03:02]i011: Launched elevated engine process.
    
38. [4DE4:4700][2018-05-09T23:03:03]i012: Connected to elevated engine.
    
39. [3BEC:39E0][2018-05-09T23:03:03]i358: Pausing automatic updates.
    
40. [3BEC:39E0][2018-05-09T23:03:03]i359: Paused automatic updates.
    
41. [3BEC:39E0][2018-05-09T23:03:03]i360: Creating a system restore point.
    
42. [3BEC:39E0][2018-05-09T23:03:03]w363: Could not create system restore point, error: 0x80070422. Continuing...
    
43. [3BEC:39E0][2018-05-09T23:03:03]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4ef0c07c-1ede-4d1c-a593-83184455832b}, options: 0x7, disable resume: No
    
44. [3BEC:39E0][2018-05-09T23:03:03]i000: Caching bundle from: 'C:\Users\riggz\AppData\Local\Temp\{DBAC3BE0-15A4-4F37-9D0A-E6FBC7D0048E}\.be\Intel Driver and Support Assistant Installer.exe' to: 'C:\ProgramData\Package Cache\{4ef0c07c-1ede-4d1c-a593-83184455832b}\Intel Driver and Support Assistant Installer.exe'
    
45. [3BEC:39E0][2018-05-09T23:03:03]i320: Registering bundle dependency provider: {4ef0c07c-1ede-4d1c-a593-83184455832b}, version: 3.3.1.3
    
46. [3BEC:39E0][2018-05-09T23:03:03]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4ef0c07c-1ede-4d1c-a593-83184455832b}, resume: Active, restart initiated: No, disable resume: No
    
47. [3BEC:3010][2018-05-09T23:03:03]i305: Verified acquired payload: IPIPInstallerX64 at path: C:\ProgramData\Package Cache\.unverified\IPIPInstallerX64, moving to: C:\ProgramData\Package Cache\{E5B0E5D9-9D25-4B2B-A7D9-8CA0F9E0DD89}v7.1\IntelProductImprovementProgramInstaller.msi.
    
48. [3BEC:3010][2018-05-09T23:03:03]i305: Verified acquired payload: DCAInstaller at path: C:\ProgramData\Package Cache\.unverified\DCAInstaller, moving to: C:\ProgramData\Package Cache\{F6B5BD59-21F0-47F8-A6C6-63BAEB1A6569}v2.1.03720\w_sur_p_2.1.0.03720_sursvc_qh.msi.
    
49. [3BEC:3010][2018-05-09T23:03:03]i305: Verified acquired payload: DriverUpdateUtilityInstaller at path: C:\ProgramData\Package Cache\.unverified\DriverUpdateUtilityInstaller, moving to: C:\ProgramData\Package Cache\{CE33BF2E-5D59-44DF-8610-59BB289396C6}v3.3.1.3\Intel Driver and Support Assistant Installer.msi.
    
50. [3BEC:39E0][2018-05-09T23:03:03]i323: Registering package dependency provider: {E5B0E5D9-9D25-4B2B-A7D9-8CA0F9E0DD89}, version: 7.1, package: IPIPInstallerX64
    
51. [3BEC:39E0][2018-05-09T23:03:03]i301: Applying execute package: IPIPInstallerX64, action: Install, path: C:\ProgramData\Package Cache\{E5B0E5D9-9D25-4B2B-A7D9-8CA0F9E0DD89}v7.1\IntelProductImprovementProgramInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
    
52. [4DE4:4700][2018-05-09T23:03:03]i319: Applied execute package: IPIPInstallerX64, result: 0x0, restart: None
    
53. [3BEC:39E0][2018-05-09T23:03:03]i325: Registering dependency: {4ef0c07c-1ede-4d1c-a593-83184455832b} on package provider: {E5B0E5D9-9D25-4B2B-A7D9-8CA0F9E0DD89}, package: IPIPInstallerX64
    
54. [3BEC:39E0][2018-05-09T23:03:03]i323: Registering package dependency provider: {F6B5BD59-21F0-47F8-A6C6-63BAEB1A6569}, version: 2.1.03720, package: DCAInstaller
    
55. [3BEC:39E0][2018-05-09T23:03:03]i301: Applying execute package: DCAInstaller, action: Install, path: C:\ProgramData\Package Cache\{F6B5BD59-21F0-47F8-A6C6-63BAEB1A6569}v2.1.03720\w_sur_p_2.1.0.03720_sursvc_qh.msi, arguments: ' MSIFASTINSTALL="7"'
    
56. [4DE4:4700][2018-05-09T23:03:10]i319: Applied execute package: DCAInstaller, result: 0x0, restart: None
    
57. [3BEC:39E0][2018-05-09T23:03:10]i325: Registering dependency: {4ef0c07c-1ede-4d1c-a593-83184455832b} on package provider: {F6B5BD59-21F0-47F8-A6C6-63BAEB1A6569}, package: DCAInstaller
    
58. [3BEC:39E0][2018-05-09T23:03:10]i323: Registering package dependency provider: {CE33BF2E-5D59-44DF-8610-59BB289396C6}, version: 3.3.1.3, package: DriverUpdateUtilityInstaller
    
59. [3BEC:39E0][2018-05-09T23:03:10]i301: Applying execute package: DriverUpdateUtilityInstaller, action: Install, path: C:\ProgramData\Package Cache\{CE33BF2E-5D59-44DF-8610-59BB289396C6}v3.3.1.3\Intel Driver and Support Assistant Installer.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
    
60. [4DE4:4700][2018-05-09T23:03:10]i319: Applied execute package: DriverUpdateUtilityInstaller, result: 0x0, restart: None
    
61. [3BEC:39E0][2018-05-09T23:03:10]i325: Registering dependency: {4ef0c07c-1ede-4d1c-a593-83184455832b} on package provider: {CE33BF2E-5D59-44DF-8610-59BB289396C6}, package: DriverUpdateUtilityInstaller
    
62. [3BEC:39E0][2018-05-09T23:03:10]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4ef0c07c-1ede-4d1c-a593-83184455832b}, resume: ARP, restart: None, disable resume: No
    
63. [3BEC:39E0][2018-05-09T23:03:10]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4ef0c07c-1ede-4d1c-a593-83184455832b}, resume: ARP, restart initiated: No, disable resume: No
    
64. [4DE4:4700][2018-05-09T23:03:10]i399: Apply complete, result: 0x0, restart: None, ba requested restart:  No
    
65. [4DE4:4700][2018-05-09T23:03:12]i500: Shutting down, exit code: 0x0
    
66. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: EulaAcceptCheckbox = 1
    
67. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: LaunchArguments = installstartup
    
68. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: LaunchTarget = C:\Program Files (x86)\\Intel Driver and Support Assistant\DSAServiceHelper.exe
    
69. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: NETFRAMEWORK45 = 461808
    
70. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: ProgramFilesFolder = C:\Program Files (x86)\
    
71. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: VersionNT64 = 10.0.0.0
    
72. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleAction = 5
    
73. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleElevated = 1
    
74. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleFileVersion = 3.3.1.3
    
75. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleInstalled = 0
    
76. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleLog = C:\Users\riggz\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20180509230300.log
    
77. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleLog_DCAInstaller = C:\Users\riggz\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20180509230300_001_DCAInstaller.log
    
78. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleLog_DriverUpdateUtilityInstaller = C:\Users\riggz\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20180509230300_002_DriverUpdateUtilityInstaller.log
    
79. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleLog_IPIPInstallerX64 = C:\Users\riggz\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20180509230300_000_IPIPInstallerX64.log
    
80. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleManufacturer = Intel
    
81. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleName = Intel® Driver & Support Assistant
    
82. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleOriginalSource = C:\Users\riggz\Downloads\Intel Driver and Support Assistant Installer.exe
    
83. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleOriginalSourceFolder = C:\Users\riggz\Downloads\
    
84. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleProviderKey = {4ef0c07c-1ede-4d1c-a593-83184455832b}
    
85. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleRollbackLog_DriverUpdateUtilityInstaller = C:\Users\riggz\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20180509230300_002_DriverUpdateUtilityInstaller_rollback.log
    
86. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleRollbackLog_IPIPInstallerX64 = C:\Users\riggz\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20180509230300_000_IPIPInstallerX64_rollback.log
    
87. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleSourceProcessFolder = C:\Users\riggz\Downloads\
    
88. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleSourceProcessPath = C:\Users\riggz\Downloads\Intel Driver and Support Assistant Installer.exe
    
89. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleTag =
    
90. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleUILevel = 4
    
91. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixBundleVersion = 3.3.1.3
    
92. [4DE4:4700][2018-05-09T23:03:12]i410: Variable: WixStdBALanguageId = 2052
    
93. [4DE4:4700][2018-05-09T23:03:12]i007: Exit code: 0x0, restarting: No
    

复制代码

parkerman

QUOTE:

ylf800319 发表于 2018-5-9 22:55
安装版还是G版系统？net环境装没装？看了一下出错日志，有提到net4.5，先把这个及相关补丁装上然后系统补丁 ...

谢谢

parkerman

QUOTE:

51nb520520 发表于 2018-5-9 22:56
联想还是是定制的 官网的不行 我的是460p

联想设置了专用驱动？

51nb520520

QUOTE:

parkerman 发表于 2018-5-10 02:08
联想设置了专用驱动？

反正我的双显卡必须装联想官网的集显驱动 Intel下载的不行 经常问题  

riggzh

经测试，原厂系统可以使用，请排除自己这方面的原因

parkerman

重新安装可以了。